Resume

Senior Operations Manager, Industrial Solutions (FIS) Division:

Led operations for a high-growth division with 198 employees, managing a $50M P&L and driving significant business outcomes.

Key Achievements:

• Spearheaded new business development, generating $124M in revenue (2020)

• Achieved 98% budget consumption rate in Q2'24 through precise prioritization

• Implemented a real-time budget management tool, enhancing KPI tracking and financial oversight

• Architected customer portal, improving coordination and collaboration

• Program managed Industrial PC Catalyst program, upgrading for enhanced reliability and security

• Automated performance management processes, improving reporting accuracy and efficiency

Leadership & Innovation:

• Led operational reviews and provided management coverage during leadership absences

• Initiated new portfolio bucket integration, ensuring stakeholder needs were met

• Implemented data analysis protocols, delivering reliable insights for portfolio planning

• Championed diversity and inclusion initiatives, increasing employee engagement

Financial Stewardship:

• Delivered accurate budget forecasting for financial planning activities

• Generated weekly financial reports, minimizing variance between forecasts and actual expenses

• Restructured financial data, enhancing FIS Profit and Loss (PnL) reporting accuracy

Team Development:

• Mentored and empowered team members, fostering a skilled and passionate environment

• Built trust and cohesion by maintaining operational stability during leadership transitions

• Led execution reviews, driving continuous process improvement